Neuraphic, Inc. ("Neuraphic," "we," "us," or "our") uses cookies and similar tracking technologies on our websites, applications, and online services (collectively, our "Sites"). This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences. This policy should be read alongside our Privacy Policy, which provides additional information about how we collect and use personal data.
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the website operator. Cookies can be "first-party cookies" (set by the website you are visiting) or "third-party cookies" (set by a party other than the website you are visiting). Cookies can also be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period of time or until you delete them).
In addition to cookies, we may use similar technologies such as pixel tags (also known as web beacons or clear GIFs), local storage, and device fingerprinting. These technologies serve similar purposes to cookies and are covered by this policy. Where we refer to "cookies" in this policy, we include these similar technologies unless otherwise specified.
2. How We Use Cookies
We use cookies for a variety of purposes to operate, improve, and secure our Sites. Specifically, cookies help us to authenticate your identity and keep you signed in to your account, remember your preferences and settings across sessions, understand how you interact with our Sites so we can improve them, measure the effectiveness of our content and communications, protect our Sites against fraud and abuse, and ensure the technical functionality and stability of our infrastructure.
We do not use cookies to track you across unrelated third-party websites for advertising purposes. We do not participate in cross-site behavioral advertising networks.
3. Types of Cookies We Use
3.1 Essential Cookies. These cookies are strictly necessary for the operation of our Sites. They enable core functionality such as authentication, session management, security protections (including CSRF token validation), load balancing, and accessibility features. Without these cookies, our Sites cannot function properly. Essential cookies are always active and do not require your consent, as they are necessary to provide the service you have requested. Examples include session identification cookies, authentication tokens, and security cookies that detect fraudulent or abusive activity.
3.2 Functional Cookies. These cookies enable enhanced functionality and personalization, such as remembering your language preference, display settings, region selection, and other customizations you have made. They may also be used to provide features you have requested, such as remembering whether you have dismissed a notification or opted into a specific feature. Functional cookies are not strictly necessary for the operation of our Sites, but they improve your user experience. If you disable functional cookies, some features of our Sites may not work as intended.
3.3 Analytics Cookies. These cookies help us understand how visitors interact with our Sites by collecting and reporting information about page views, navigation patterns, session duration, error encounters, and feature usage. Analytics data is collected in aggregate and is used to improve the performance, usability, and content of our Sites. We use first-party analytics tools to process this data. Analytics cookies do not identify you personally and are used solely for statistical purposes. You may opt out of analytics cookies through your browser settings or through the cookie management mechanisms described below.
4. Third-Party Cookies
In limited circumstances, third-party services integrated into our Sites may set their own cookies. These third-party cookies are governed by the respective privacy policies of those third parties, not by this Cookie Policy. Third-party cookies on our Sites are limited to the following categories:
Payment processing. When you make a payment through our Sites, our payment processor may set cookies necessary to complete the transaction securely and to prevent fraud.
Infrastructure and security. Our hosting and content delivery infrastructure may set cookies for load balancing, DDoS protection, and other security purposes.
We do not allow third-party advertising cookies on our Sites. We do not share cookie data with third parties for their own marketing or advertising purposes.
5. How to Manage Cookies
5.1 Browser Settings. Most web browsers allow you to control cookies through their settings. You can typically configure your browser to block all cookies, block third-party cookies, accept all cookies, or be notified when a cookie is set. The method for managing cookies varies by browser. You can usually find cookie settings in the "Options," "Settings," or "Preferences" menu of your browser. Please note that if you block essential cookies, certain parts of our Sites may not function correctly.
5.2 Device Settings. On mobile devices, you can manage cookies and similar technologies through your device's operating system settings. This may include options to limit ad tracking, clear cookies and site data, and manage permissions for individual websites.
5.3 Opt-Out Mechanisms. For analytics cookies, you may opt out by adjusting your browser's "Do Not Track" setting. We honor Do Not Track signals where technically feasible. You may also contact us at [email protected] to request that we disable non-essential cookies for your account.
5.4 Consequences of Disabling Cookies. If you choose to disable or block certain cookies, you may still use our Sites, but some features may not function as intended. Disabling essential cookies may prevent you from signing in, accessing your account, or using certain core features. Disabling functional cookies may result in a less personalized experience. Disabling analytics cookies will not affect the functionality of our Sites but will limit our ability to improve our services based on usage data.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Material changes will be communicated through a prominent notice on our Sites or by other appropriate means.
7. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
Neuraphic, Inc.
Attn: Legal Department
Email: [email protected]
For more information about how we handle your personal data, please see our Privacy Policy.