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Terms of Service

The legal agreement between you and Neuraphic governing your access to and use of our AI products, APIs, and platform services. Last updated April 1, 2026.


These Terms of Service ("Terms") constitute a legally binding agreement between you (whether individually or on behalf of an entity, "you" or "your") and Neuraphic, Inc., a Delaware corporation ("Neuraphic," "we," "us," or "our"). These Terms govern your access to and use of our websites, products, services, APIs, software, and any related applications (collectively, the "Services"), including but not limited to Prion, Claeth, Workers, our command-line interface ("CLI"), developer console, and platform infrastructure.

Please read these Terms carefully before using our Services. By creating an account, accessing, or using any part of our Services, you agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, and any additional terms or policies referenced herein. If you do not agree to all of these Terms, you must not access or use our Services.

1. Acceptance of Terms

1.1 Agreement. By accessing or using our Services, clicking "I Agree," creating an account, or otherwise indicating your acceptance, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" will refer to that organization.

1.2 Eligibility. You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use our Services. By using our Services, you represent and warrant that you meet this eligibility requirement. If you are under 18, you may not use our Services.

1.3 Additional Terms. Certain Services may be subject to additional terms, conditions, or policies ("Additional Terms"), such as service-specific terms for enterprise customers, beta program agreements, or terms governing specific product features. Where Additional Terms apply, they will be presented to you at the time of access and are incorporated into these Terms by reference. In the event of a conflict between these Terms and any Additional Terms, the Additional Terms will prevail with respect to the applicable Service.

2. Description of Services

2.1 Overview. Neuraphic provides artificial intelligence products, services, and platform infrastructure designed for security, defense, and automation use cases. Our Services include:

2.2 Prion. A real-time AI security product that provides defensive capabilities for AI systems, including adversarial input detection, prompt injection prevention, data exfiltration monitoring, and threat classification. Prion operates as a protective layer that can be deployed alongside your existing AI infrastructure.

2.3 Claeth. An AI security assessment and compliance tool that evaluates AI systems for vulnerabilities, alignment issues, and security risks. Claeth provides automated security auditing, penetration testing for AI models, and compliance reporting.

2.4 Workers. An AI agents platform that enables the creation, deployment, and management of autonomous AI agents for a variety of tasks. Workers provides the infrastructure for building, orchestrating, and monitoring AI agent workflows, including task execution, tool integration, and agent-to-agent communication.

2.5 CLI and Developer Tools. Command-line interfaces, SDKs, libraries, and developer tools that enable programmatic access to our Services, integration with your development workflows, and management of your Neuraphic resources.

2.6 Console and APIs. Web-based management console and application programming interfaces that provide access to our Services, including configuration, monitoring, analytics, billing, and administrative functions.

2.7 Modifications. We reserve the right to modify, update, or discontinue any aspect of our Services. For paid plans, we will provide at least 90 days' advance written notice before discontinuing any material feature or Service upon which your operations depend. If we discontinue a Service for which you have prepaid, you will receive a pro-rata refund for the unused portion of your subscription. For free-tier Services, we will make reasonable efforts to provide advance notice of material changes.

3. Account Registration and Security

3.1 Account Creation. To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. Failure to do so may result in suspension or termination of your account.

3.2 Account Security. You are responsible for maintaining the confidentiality of your account credentials, including your password and API keys. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. You are responsible for all activities that occur under your account, whether or not authorized by you. We are not liable for any loss or damage arising from your failure to secure your account credentials.

3.3 API Keys. API keys and access tokens issued to you are confidential and must be protected accordingly. You must not share, publish, or embed API keys in client-side code, public repositories, or any other location where they may be accessed by unauthorized parties. You are responsible for all API usage conducted with your keys, regardless of whether such usage was authorized by you. We reserve the right to revoke API keys at any time if we reasonably believe they have been compromised or are being misused.

3.4 Account Types. We may offer different account types (such as free, individual, team, and enterprise plans) with varying features, usage limits, and pricing. The specific terms applicable to your account type will be communicated to you during registration or upgrade and are incorporated into these Terms.

4. Acceptable Use

4.1 Acceptable Use Policy. Your use of our Services is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. You agree not to use our Services in any way that violates the Acceptable Use Policy, applicable law, or the rights of any third party.

4.2 Prohibited Conduct. Without limiting the generality of the Acceptable Use Policy, you agree not to: (a) use our Services to develop, deploy, or operate weapons, weapons systems, or systems designed to cause physical harm to persons; (b) use our Services to generate content that constitutes child sexual abuse material or that exploits or harms minors; (c) use our Services to engage in surveillance, stalking, or harassment of individuals; (d) use our Services to generate deceptive content intended to mislead the public, manipulate elections, or impersonate real individuals without their consent; (e) attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code, algorithms, model weights, or architecture of our AI models or systems; (f) use our Services to circumvent, disable, or interfere with any security, access control, or rate-limiting features; (g) use automated means to access our Services in a manner that exceeds reasonable usage patterns or that places an unreasonable load on our infrastructure; (h) resell, sublicense, or redistribute access to our Services without our prior written consent; or (i) use our Services in any manner that could damage, disable, overburden, or impair our infrastructure.

4.3 Compliance. You are solely responsible for ensuring that your use of our Services complies with all applicable laws, regulations, and industry standards, including but not limited to data protection laws, export control regulations, and sector-specific regulations (such as HIPAA, GLBA, or similar frameworks).

5. Intellectual Property

5.1 Our Intellectual Property. All rights, title, and interest in and to our Services, including all software, algorithms, AI models, model weights, training data, documentation, designs, trademarks, trade secrets, and other intellectual property, are and remain the exclusive property of Neuraphic and its licensors. Nothing in these Terms grants you any right, title, or interest in our intellectual property except for the limited license to use our Services as expressly set forth herein.

5.2 Your Content. You retain all rights, title, and interest in and to the content you submit to our Services ("Your Content"), including Input Data that you provide to our AI models. Subject to our Privacy Policy and the limited licenses granted in these Terms, we do not claim ownership of Your Content.

5.3 Output Ownership. As between you and Neuraphic, and to the extent permitted by applicable law, you own the Output Data generated by our AI models in response to Your Content. You are responsible for your use of Output Data, including ensuring that it does not infringe the rights of any third party. We make no representations or warranties regarding the intellectual property status of Output Data, and we do not guarantee that Output Data will be unique or non-infringing.

5.4 License to Us. By submitting Your Content to our Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, process, store, and transmit Your Content solely for the purposes of providing and maintaining our Services to you, complying with applicable law, and enforcing our Terms. This license does not extend to the use of Your Content for AI model training, except as described in our Privacy Policy. For free and standard plan users, data may be used for model improvement as set forth in Section 4.3 of the Privacy Policy. For Enterprise and API customers subject to a Data Processing Agreement, the terms of that agreement control.

5.5 Feedback. If you provide us with suggestions, ideas, feedback, or recommendations regarding our Services ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such Feedback into our Services and products without any obligation to you. We will not publicly attribute Feedback to you without your consent.

5.6 Output Similarity. Due to the nature of AI models, Output Data generated for you may be similar or identical to Output Data generated independently for other users who submit similar inputs. Neuraphic does not guarantee exclusivity of Output Data.

5A. Confidentiality

Each party agrees to maintain the confidentiality of the other party's Confidential Information and not to disclose it to any third party except as necessary to perform its obligations under these Terms. "Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential, including API specifications, security configurations, business strategies, and pricing. Confidential Information does not include information that (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party; or (d) is lawfully obtained from a third party. This obligation survives for three (3) years following termination of these Terms.

6. AI Output Disclaimer

6.1 No Guarantee of Accuracy. AI-generated outputs may be incomplete, inaccurate, biased, or otherwise unreliable. Our AI models generate outputs based on statistical patterns and do not possess understanding, judgment, or expertise. You acknowledge that Output Data may contain errors, hallucinations, or fabricated information, and you should not rely on Output Data without independent verification.

6.2 Not Professional Advice. Output Data does not constitute legal, medical, financial, tax, engineering, security, or any other form of professional advice. You should consult qualified professionals before making decisions based on Output Data. Neuraphic is not responsible for any decisions or actions taken in reliance on Output Data.

6.3 Your Responsibility. You are solely responsible for evaluating the accuracy, completeness, and appropriateness of any Output Data before using it. You are responsible for all consequences arising from your use of Output Data, including any harm caused to third parties. You agree to implement appropriate safeguards, including human review, before deploying Output Data in any high-stakes, safety-critical, or regulated context.

6.4 AI Security Product Limitations. While our security products (Prion and Claeth) are designed to detect and mitigate threats to AI systems, no security solution can guarantee complete protection against all attacks. Our security products operate on a best-efforts basis and may not detect all vulnerabilities, adversarial inputs, or security threats. You should not rely solely on our security products as your only line of defense and should implement defense-in-depth strategies.

6.5 Agent Autonomy. When using Workers or other agent-based Services, you acknowledge that AI agents may take autonomous actions, execute tasks, and interact with external systems on your behalf. You are responsible for configuring appropriate guardrails, permissions, and oversight mechanisms for AI agents operating under your account. Neuraphic is not responsible for actions taken by AI agents beyond the scope you intended.

7. API Terms

7.1 API Access. Access to our APIs is subject to these Terms and any additional API-specific documentation, policies, and usage limits published on our developer documentation portal. We may modify API endpoints, parameters, rate limits, and functionality at any time. We will make reasonable efforts to provide advance notice of breaking changes and to maintain backward compatibility where feasible.

7.2 Rate Limits and Fair Use. Our APIs are subject to rate limits, usage quotas, and fair use policies designed to ensure equitable access and system stability. Specific rate limits and quotas are published in our API documentation and may vary by account type and plan. You agree not to circumvent, disable, or otherwise interfere with rate-limiting mechanisms. Exceeding your allotted rate limits may result in temporary or permanent restriction of your API access.

7.3 Service Level. For paid API plans, we will use commercially reasonable efforts to maintain the availability and performance levels described in the applicable service level agreement ("SLA"). SLA terms, including uptime commitments, response time targets, and remedies for service level failures, are set forth in the applicable plan documentation. Free-tier and evaluation API access is provided without any availability or performance guarantees.

7.4 API Data. Your use of our APIs is subject to the data handling practices described in our Privacy Policy. For paid API plans, your Input Data and Output Data are not used for model training unless you explicitly opt in. You are responsible for ensuring that data you submit through our APIs complies with applicable laws and does not violate the rights of any third party.

8. Fees and Payment

8.1 Pricing. Certain Services require payment of fees. Current pricing, including subscription fees, usage-based charges, and any other applicable fees, is set forth on our pricing page or in the applicable order form or service agreement. All fees are quoted in United States Dollars unless otherwise specified.

8.2 Payment Terms. You agree to pay all fees associated with your use of our Services in accordance with the payment terms applicable to your plan. Fees for subscription plans are billed in advance on a monthly or annual basis, as selected by you. Usage-based charges are billed in arrears based on your actual usage during the billing period.

8.3 Taxes. All fees are exclusive of taxes, levies, and duties imposed by taxing authorities. You are responsible for paying all applicable taxes, except for taxes based on Neuraphic's net income. If we are required to collect or pay taxes on your behalf, such taxes will be added to your invoice.

8.4 Late Payment. If any payment is not received by the due date, we may charge interest on the overdue amount at a rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower). We may also suspend or terminate your access to paid Services until outstanding balances are resolved.

8.5 Price Changes. We reserve the right to change our pricing at any time. For subscription plans, price changes will take effect at the beginning of the next billing cycle following at least 30 days' advance notice. If you do not agree to the new pricing, you may cancel your subscription before the price change takes effect.

8.6 Refunds. Fees are generally non-refundable except as expressly set forth in these Terms or as required by applicable law. If we materially fail to provide Services in accordance with the applicable SLA, you may be eligible for service credits as described in the SLA terms.

9. Limitation of Liability

9.1 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF NEURAPHIC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES PAID BY YOU TO NEURAPHIC DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

9.2 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEURAPHIC OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 Exceptions. The limitations in this section do not apply to: (a) either party's indemnification obligations; (b) either party's liability for gross negligence or willful misconduct; (c) your obligation to pay fees owed; or (d) any liability that cannot be limited or excluded by applicable law.

9.4 Basis of the Bargain. The limitations of liability set forth in this section are a fundamental element of the basis of the bargain between you and Neuraphic. Our Services would not be provided without such limitations, and you acknowledge that these limitations reflect a reasonable allocation of risk.

10. Indemnification

10.1 Your Indemnification. You agree to indemnify, defend, and hold harmless Neuraphic, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our Services; (b) Your Content; (c) your violation of these Terms, the Acceptable Use Policy, or applicable law; (d) your infringement or misappropriation of any third-party intellectual property or other rights; or (e) your use or deployment of Output Data.

10.2 Our Indemnification. Neuraphic will indemnify, defend, and hold harmless you from and against any third-party claim that our Services (excluding Your Content and Output Data) infringe or misappropriate any third-party intellectual property right, provided that you: (a) promptly notify us of the claim; (b) give us sole control of the defense and settlement of the claim; and (c) provide us with reasonable cooperation and assistance. If our Services are found to infringe or we reasonably believe they may infringe, we may, at our option and expense: (i) procure the right for you to continue using the Services; (ii) modify the Services to make them non-infringing; or (iii) terminate your access to the infringing Services and refund any prepaid fees for the unused portion of the subscription term.

10.3 Exclusions. Our indemnification obligations do not apply to claims arising from: (a) Your Content or Output Data; (b) modification of our Services by you or any third party; (c) combination of our Services with products, services, or technology not provided by us; or (d) use of our Services in violation of these Terms.

11. Warranty Disclaimer

11.1 As-Is. OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEURAPHIC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

11.2 No Guarantee. WITHOUT LIMITING THE FOREGOING, NEURAPHIC DOES NOT WARRANT THAT: (A) OUR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE USE OF OUR SERVICES WILL BE ACCURATE, RELIABLE, OR COMPLETE; (D) ANY ERRORS IN OUR SERVICES WILL BE CORRECTED; OR (E) OUR AI MODELS WILL PRODUCE OUTPUTS THAT ARE FREE FROM BIAS, HALLUCINATION, OR INACCURACY.

11.3 Beta Services. From time to time, we may offer beta, preview, or experimental features or services ("Beta Services"). Beta Services are provided for evaluation purposes only and are not subject to any SLA or warranty. We may modify or discontinue Beta Services at any time without notice or liability. Beta Services may contain bugs, errors, or other defects, and your use of Beta Services is at your sole risk.

12. Termination and Suspension

12.1 Termination by You. You may terminate your account and stop using our Services at any time by following the account closure process in your account settings or by contacting us at [email protected]. Termination does not entitle you to a refund of any prepaid fees, except as expressly provided in these Terms or required by applicable law.

12.2 Termination by Us. We may suspend or terminate your access to our Services, in whole or in part, at any time and for any reason, including but not limited to: (a) violation of these Terms or the Acceptable Use Policy; (b) non-payment of fees; (c) conduct that we reasonably believe may expose Neuraphic or others to legal liability; (d) prolonged inactivity; or (e) discontinuation of our Services. Where practicable, we will provide you with advance notice and an opportunity to cure any curable breach before termination.

12.3 Effect of Termination. Upon termination: (a) your right to access and use our Services will immediately cease; (b) we may delete your account data after a reasonable retention period (generally 30 days), except as required by law or our data retention policies; (c) all provisions of these Terms that by their nature should survive termination will survive, including sections relating to intellectual property, limitation of liability, indemnification, warranty disclaimer, governing law, and dispute resolution; and (d) you remain liable for any fees incurred prior to termination.

12.4 Data Export. Upon request made within 30 days of termination, we will make your account data available for export in a standard, machine-readable format. After this period, we may permanently delete your data in accordance with our data retention policies.

13. Governing Law

13.1 Applicable Law. These Terms and any disputes arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of laws principles.

13.2 Jurisdiction. Subject to the arbitration provisions below, any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the federal or state courts located in the State of Delaware, and you consent to the personal jurisdiction of such courts.

14. Dispute Resolution

14.1 Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 60 days. Most disputes can be resolved through informal communication.

14.2 Binding Arbitration. If we cannot resolve a dispute informally, you and Neuraphic agree that any dispute, claim, or controversy arising out of or related to these Terms or our Services (including the determination of the scope or applicability of this agreement to arbitrate) shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Wilmington, Delaware. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator may award any remedy that a court of competent jurisdiction could award, including injunctive relief.

14.3 Class Action Waiver. YOU AND NEURAPHIC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST NEURAPHIC. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void, and the dispute shall be resolved in court as provided in Section 13.

14.4 Exceptions. Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Additionally, disputes involving amounts of $10,000 or less may be brought in small claims court.

14.5 Opt-Out. You may opt out of the arbitration and class action waiver provisions by sending written notice to [email protected] within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in court as provided in Section 13.

14.6 International Users. The arbitration and class action waiver provisions in this Section 14 do not apply to individuals located in jurisdictions where such provisions are prohibited or unenforceable by applicable law, including the European Economic Area and the United Kingdom. For such individuals, disputes shall be resolved in accordance with the applicable laws and courts of their jurisdiction of residence, as required by applicable consumer protection law.

15. Modifications

15.1 Changes to Terms. We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of these Terms and, where required, provide notice through our Services, by email, or through other appropriate channels. Your continued use of our Services after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our Services.

15.2 Notice Period. For material changes that adversely affect your rights or obligations, we will provide at least 30 days' advance notice before the changes take effect. During this notice period, if you do not agree with the changes, you may terminate your account and receive a pro-rata refund of any prepaid fees for the unused portion of your subscription term.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. The invalidity of any provision in a particular jurisdiction shall not affect the validity of that provision in any other jurisdiction.

17. Entire Agreement

These Terms, together with our Privacy Policy, Acceptable Use Policy, Usage Policy, Data Processing Agreement (where applicable), Cookie Policy, and any Additional Terms applicable to specific Services, constitute the entire agreement between you and Neuraphic regarding your use of our Services. These Terms supersede all prior and contemporaneous agreements, proposals, representations, and understandings, whether written or oral, between you and Neuraphic regarding the subject matter hereof. No waiver of any provision of these Terms shall be effective unless made in writing and signed by the waiving party. A waiver of any provision on one occasion shall not be construed as a waiver of that provision on any subsequent occasion.

18. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction and without your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Any attempted assignment in violation of this section is void. Subject to the foregoing, these Terms bind and inure to the benefit of the parties and their respective successors and permitted assigns.

19. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, earthquakes, power outages, internet or telecommunications failures, cyberattacks, or strikes. The affected party shall promptly notify the other party and use commercially reasonable efforts to mitigate the impact of the force majeure event.

20. Export Compliance

Our Services may be subject to export control and sanctions laws of the United States and other jurisdictions. You agree to comply with all applicable export control and sanctions laws and regulations in connection with your use of our Services. You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, and that you are not on any U.S. government restricted party list.

21. Government Use

If you are a U.S. government entity or if these Terms are being entered into in connection with a U.S. government contract, our Services constitute "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. 12.212 and are provided with only those rights described in these Terms.

22. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Neuraphic, Inc.
Attn: Legal Department
Email: [email protected]